I’m pretty sure I was just put in my place by a stranger, after she’d asked for some advice.
Now, I need your advice to tell me if I need remedial training.
Hope this helps!
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Unfortunately, too many people are looking to be offended these days. Snowflake.
Perhaps she meant but did not actually ask, Do you teacher audiobooks with Pro Tools or know of someone that does teach ADX with Pro Tools.
The problem is many people do not actually say what they mean. You are better off without this client. Ten percent of clients often take up ninety percent of your time and efforts. This would be a red flag for me.
OK, so as a woman here is my 2 cents. From what you said the original questions was it seems like you answered it. The big issue with email and text is that the response can be interpreted however the recipient chooses. So perhaps this is all a misunderstanding. She meant her original email one way, you got it, interpreted it another and answered, and then she interpreted your response how she chose. That’s also happened to me before.
I will also say that when you respond to people, you are very to the point. ( Like you said in the video, you don’t want to waste anyone’s time) This can sometimes come off as cold. A little finesse with the wording may have solved the whole thing. Not everyone responds well to straightforwardness. ( Is that a word? Eh whatever) I am very straightforward a lot of the time and have been told by many people that it comes off as abrasive. Because of this I have been trying to finesse my responses to certain people. :/
I hope this helps.
I don’t know of anyone who teaches ProTools for audiobooks, do you? PT is an awesome program but it isn’t ideal for audiobook production.
I probably would have answered in much the same way you did, David. After having time to think about it a better approach might have been “No, I don’t teach ProTools for audiobook production. I teach the free program Audacity because I feel that it is better for the task of audiobook production. Would you like for me to explain further?” This person would probably still be offended that you don’t agree that PT is the perfect DAW for everything.
Ask an electrician if you can operate a 20 amp device on a 15 amp circuit. He could say “No, you will blow the fuse,” or he could say “No, you run the risk of melting the insulation on the wire and possibly causing a fire” while going into an explanation of wire size and how it relates to amperage ratings. (did I lose anyone there?)
Pro Tools is likely the most common app used for audiobook production at studios, and is recommended by Audible on their production “how-to” pages on ACX. Its where “punch and roll” was made commonplace. It’s what I used to use.
I just don’t believe it’s the best tool any longer. :-)
It’s my understanding that Audible Studios is now using Reaper. ACX isn’t real good at keeping the video tutorials on their website up to date.
I agree with you totally, David. This did not come off as mansplaining to me. I do agree with Ronald’s above comment that some people are just looking for ways to be offended these days, especially when they hear something that they do not want to hear. Deanna, in terms of your comment, I agree with you that David is very much to the point in his responses. However, I have never found his responses to me to be cold. On the contrary, they are pretty warm, and at times humorous. I don’t dispute your personal reaction, and I also agree with you that not everyone responds well to straightforwardness. I also believe that it is sometimes very easy to misinterpret an e-mail…and that can lead to complications. Just my two cents…I do want to say that this is a compelling thread, which certainly gives me food for thought…So thank you all.
I don’t feel that you were mansplaining. I don’t think you’re missing anything. Her reaction was a little, exaggerated. The problem is hers, not yours. That’s my two cents. Thanks for the video David.
Sounds like this lady wanted you to verify her usage of Pro Tools, not give her advice.
Not mansplaining. I second Deanna, both in her observation that you can’t control or convey tone in an email, and in her comment that the briskness of your responses can come off as cold. I have had responses from you that made me feel chided – disapproved of. On re-reading them, I could see that’s not what you meant. Probably a good thing for you to know, though. But no. Not mansplaining. She asked. You answered.
You replied to her question appropriately — no doubt about it. I would have answered in exactly the same way and I’m a gal — would she still call me a mansplainer. Interpreting the feelings and attitude behind the words used in emails is tough. Now on to the next topics at hand PROJECT X —
This seems like a case of misinterpretation on her part. It sounds like you answered the question as it was asked and she heard the answer through her own lens.
Alas, this is the difficulty with text and email – we often ‘listen’ to a message through our own filter and sadly, personal filters often come with unrelated and possibly crappy personal experience.
Keep on with the good advice :)